Questions & Answers
Why do I need certification? OSHA requires all crane operators to be certified by 2014, but already many states and cities require certification.
Where can I take exams? CIC has both written testing centers and Practical Exam sites around the United States. The online registration will match you to the closest location.
When can I take exams? Most of our centers are open Monday–Friday from 9am to 5pm, but some locations have extended and/or weekend hours. The online registration provides the hours and addresses of the exam centers.
When do I get my results? Written exams taken online are scored immediately; paper-based Written Exams and Practical Exams are scored and results emailed within ten days. You will receive your certification card approximately ten days after all certification requirements are filled.
How do I request a replacement Certification Card? An operator certified by CIC may request a replacement certification card from CIC by calling 763-476-4242. Crane Institute Certification mails replacement cards within two weeks and charges $25 to produce and mail a new card.
Who do I contact to appeal a decision on eligibility, scoring or disciplinary actions? Contact Debbie Dickinson, CIC Executive Director, 3880 St. John’s Parkway, Sanford, FL 32771. For more information, see our Appeals Policies and Procedures.
Videos of more questions and answers:
Crane Operator
Rigger and Signal Persons
Practical Examiners
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