Frequently Asked Questions

What is the benefit of certification?  While only a few states require certification at this time, the demand is growing.  Certification clarifies who has the knowledge and skill to operate a crane and who does not. 

Where can I take exams? The online registration will match you to the closest location.

When can I take exams? Most of our centers are open Monday – Friday, 9 to 5.  Some locations have extended and weekend hours.  The online registration provides the hours and addresses of the exam centers.  You and your selected Practical Examiner set an appointment by phone. 

When do I get my results? Written exams taken online are scored immediately; paper-based Written Exams and Practical Exams are scored and results emailed within 10 days. You will receive your certification card approximately 10 days after all certification requirements are filled.

How do I apply for certification?  Follow the easy-to-use online registration.

How do I request a replacement Certification Card? An operator certified by CIC may request a replacement certification card from CIC by calling 763-476-4242. Crane Institute Certification mails replacement cards within two weeks and charges $25 to produce and mail a new certification card. 

Who do I contact to appeal a decision on eligibility, scoring or disciplinary actions? Contact Debbie Dickinson, CIC Executive Director, 3880 St. John’s Parkway, Sanford, FL 32771. See Appeals Policies and Procedures for more detail.